Digital Products
Due to the nature of digital products, all sales are generally final and non-refundable.
Refund Eligibility
Refund requests may be considered only under the following circumstances:
- Duplicate payments.
- Corrupted or damaged files.
- Incorrect files delivered.
- Technical issues preventing access to purchased files after our support team has attempted to resolve the issue.
Non-Refundable Situations
Refunds will not be granted for:
- Change of mind.
- Accidental purchases.
- Software compatibility issues.
- Failure to read product descriptions before purchase.
- Successfully downloaded and accessed files.
- Customer misuse of the files.
Refund Request Period
Customers must submit refund requests within seven (7) days of purchase and provide sufficient information regarding the order.
Pixiraw.com reserves the right to approve or deny refund requests at its sole discretion.
Contact Us
To request a refund, email support@pixiraw.com with your order details.